Dental treatment is an excellent investment in your medical and psychological well-being. At Oral Surgery Associates we make every effort to provide you with the finest care and convenient financial options. To accomplish this we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have questions, please ask our billing/insurance staff by calling Altoona Office Phone Number 715-834-8414.
For patients with insurance: We are happy to assist you in filing the necessary forms to help you receive the full benefits of your coverage.
Important note – Prior to any procedures you will need to contact your insurance company(ies) to verify your benefits and in-network coverage. We are not a party to the agreement between you and your insurance carrier therefore, we are not responsible for how much or when they pay the claim. You are responsible at the time of service for payment and any estimated balance not payable by your insurance company.
If you are unsure of your insurance coverage or have questions, we recommend a consultation prior to surgery so we can assist you with a pre-treatment estimate from your insurance company.
Benefits given over the phone by your insurance or through a pre-treatment estimate are not a guarantee of payment. Actual benefits will be determined when the services are complete and submitted to your insurance for payment.
Please bring your current insurance information to your first office visit so that we can expedite your claim.
Key Questions to Ask Your Insurance When calling about your Benefits:
- Yearly policy maximum and deductibles
- Benefits already used in your calendar or plan year
- Plan year dates
- Usual and customary fees for the procedures you are having done
- Is general anesthesia a covered benefit for the procedures you are having done?
- Percentages of coverage
- Verify class code of procedures you are having done, we can give you the codes if you request them.
- If you have two insurances, does your plan have a non-duplication of benefits clause?
- Age limit for dependent children
- Student verification requirement
For our patients without insurance: If you do not have insurance coverage, full payment will need to be made at the time of service. If this is not possible, you must contact our office for financial arrangements prior to your appointment. Your account is expected to be paid in full within 45 days. See our financial policy for more information.
If you have any questions, please call our insurance and billing department at 715-834-8414. All billing disputes must be received within 45 days of the first statement.